
By Alex Leeds Matthews and Rachel Wilson | CNN
Goal is closing 9 shops in 4 metropolitan areas: the San Francisco Bay Space, Portland, Seattle, and New York. The large field retailer cited in its announcement organized retail crime and theft creating an “unsustainable enterprise efficiency.”
However Goal isn’t alone, and it’s not simply theft making it laborious for retailers: different pressures triggered by the Covid-19 pandemic, just like the migration of excessive earners out of main cities, the rise of e-commerce and a continued employee scarcity, have modified enterprise circumstances in city cores, in keeping with CNN’s evaluation of financial knowledge.
Even earlier than the pandemic, closures of brick-and-mortar shops have been growing: 2019 noticed extra retail retailer closures than 2020 , in keeping with knowledge from Coresight Analysis. 2022 was the primary 12 months with no web loss within the variety of shops since 2016.
In a current survey by the Nationwide Retail Federation, retailers reported that shrink — a measure of retail losses that features exterior theft in addition to different sources of loss — amounted to a median of 1.6% of gross sales within the 2022 fiscal 12 months. Whereas that may be a slight enhance from the 1.4% respondents reported in 2021, it’s in step with the estimates from 2020 and 2019.
David Johnston, vp of asset safety and retail operations for the NRF, stated that whereas “shrink is an indicator, it’s not the indicator.”
Goal didn’t reply to CNN’s requests for touch upon this story.
Listed below are 4 charts exhibiting what retailers are going through in these areas the place Goal is closing shops.
Excessive earners migrated away from massive cities, taking their disposable earnings with them
Because the pandemic unfolded and lots of workplace jobs transitioned to distant work, many staff moved away from large cities – massive city counties skilled a web loss of greater than 800,000 residents from July 2020 to July 2021. Many of those areas have been already experiencing housing affordability crises, stated Connor O’Brien, a analysis analyst with the Financial Innovation Group.
“A few of the highest-cost famous person cities have been among the many largest losers in 2020 and 2021,” he stated.
Although the charges of this migration away from cities slowed in 2022, essentially the most not too long ago accessible tax return knowledge from 2021 reveals that most of the individuals who left from 2020 to 2021 have been excessive earners, in keeping with an evaluation from the Financial Innovation Group. The six counties the place Goal is closing shops noticed exoduses in excessive earners bigger than the common for related counties.
O’Brien, who authored the report, stated that white-collar workplace staff, who have been doubtless among the many highest earners had a few of the most “remotable” jobs. As these staff left the workplace, they stopped patronizing downtown companies and their everlasting absence lowered demand for retailers in these neighborhoods, O’Brien stated.

“The stickiness of distant work maybe has brought about some retailers to rethink what have been beforehand prime spots,” O’Brien stated.
A 2023 McKinsey analysis report additionally indicated that adjustments in preferences round each residential {and professional} places contributed to dwindling foot site visitors round brick-and-mortar shops in city cores. Census knowledge additionally reveals that the six counties the place Goal is closing shops had a better proportion of distant staff in comparison with their states as an entire.
E-commerce is siphoning clients from bodily shops

Latest estimates from the Division of Commerce recommend that the pandemic-induced enhance in on-line purchasing over in-person shops is right here to remain.
When Covid-19 hit, on-line retailers noticed their market share develop from round 11% of whole retail gross sales on the finish of 2019 to fifteen% by the tip of 2020. Preliminary second-quarter e-commerce gross sales this 12 months amounted to almost $280 billion in comparison with lower than $140 billion in 2019.
Although retail gross sales are nonetheless on an upward trajectory, the business seems to be experiencing a slowdown in progress throughout current quarters, following a rebound from the worst of the Covid-19 lockdowns in 2021. US Census Bureau estimates present a preliminary $39 million quarterly enhance in retail gross sales within the second quarter of 2023, a distinction to the $14 billion enhance within the earlier quarter.
Retail commerce continues to be experiencing labor shortages
Employee shortages have plagued industries wherein staff have been thought of to be on the “entrance strains” in the course of the pandemic. Whereas some industries have recovered, a current US Chamber of Commerce evaluation discovered that in August, 20 p.c of vacancies within the wholesale and retail commerce sector stay unfilled.
Within the markets the place Goal is closing shops, the shortages persist.

Preliminary August 2023 Bureau of Labor Statistic knowledge reveals that each one 4 metropolitan areas the place shops are closing – the Bay Space, New York, Portland and Seattle – have fewer retail staff than they did in August 2019.
A McKinsey survey discovered that 76% of respondents who give up jobs in retail didn’t return, many citing a lack of job flexibility and low pay. Johnston says retail members of the NRF have informed him that crime has exacerbated the business’s workforce scarcity.
“The labor market which was already harassed has develop into extra harassed for sure markets and for sure retailers who’re falling sufferer to those thefts and violence,” he stated.
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